FAQ

Frequently Asked Questions – Story Stills

Who is Story Stills?

We're a family-run business based in Broken Arrow, OK, passionate about turning your cherished moments into high-quality, custom photo magnets.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can also opt-in for SMS notifications during checkout to stay updated on your order's status.

Do you ship to Canada?

Not yet!

Do you ship internationally?

Not yet!

Who do I contact for further information?

If you have any questions or concerns, feel free to reach out through our Contact Us page or email us at story.stills.prints@gmail.com.

How long will it take to receive my order?

We strive to process and ship all orders within 2-3 business days. Typically, orders within the U.S. arrive in less than a week. Delivery times can sometimes vary due to factors beyond our control, but we're big on communication and will let you know if anything looks like there's a delay.

If you have any other questions, don't hesitate to get in touch!